FAQ

We’re here to make shopping with Benson Supply Co. as smooth as possible. Here are answers to some of our most common questions:

🕒 When will my order ship?

Orders are typically processed within 1–2 business days. Once shipped, you’ll receive a confirmation email with tracking info.

🚚 How long does shipping take?

We offer free standard shipping on all U.S. orders. Delivery usually takes 5–8 business days.

📍 Do you ship internationally?

Not yet! We currently ship only within the United States, but we’re working on expanding to more countries soon.

📦 How do I track my order?

As soon as your order ships, we’ll email you a tracking number. You can use it to check the status of your delivery at any time.

❌ Can I cancel or change my order?

We process orders quickly, so if you need to cancel or make changes, contact us immediately at info@bensonsupplyco.com. Once the order has shipped, we’re unable to make changes.

🔁 What’s your return policy?

We accept returns of unused products in original packaging within 30 days of delivery. Reach out to info@bensonsupplyco.com to start a return.

🛠️ What if my item arrives damaged or defective?

Please email us at info@bensonsupplyco.com with your order number and a photo of the item. We’ll make it right as quickly as possible.

📞 How can I contact customer service?

You can reach us by: